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Privacy Policy
Privacy is at the core of our principles at Rise, therefore this Privacy Policy is important for us to display everything we may do with the information you share with us. It is also essential that you know that you remain the owner of all your personal data, and we can delete this information when requested.
In this Privacy Policy any reference to "Rise", "Rise.ca", "Risestore.com", "Risestore.co.uk", "Risestore.jp", "Risestore.au", "Rise.ca", "Risegymgear.com" and any other subdomain or Point of Sale owned by Rise hereinafter is a reference to Rise. Any reference to "you", "the user", "the customer","your" and "yourself" is in reference to you as an individual who has a relationship with Rise by acquiring Rise Products, interact with Rise Services or by being in contact with Rise.
The information we collect
Rise.ca respects your right to privacy, and maintaining your privacy is very important to us. We do not store credit card details. All transactions are processed via PayPal Gateway and are fully secure. When you visit Rise.ca or any pages or sub-pages related to our site, we collect information sent to us by your computer, tablet or mobile phone. The information sent to us includes your computer’s IP address, device identifiers, the operating system you’re using, your location, standard web logs or any other information available through web data. We also collect information related to our service, like contact information you submitted on our website such as your name, email, home address, phone number and other similar information.How we use personal information
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:• Process your order on Rise.ca
• Send you notifications about your transaction or shipment
• Improve our customer support
• Customize, measure, and improve our services
• Design our website in consequence of the way visitors use it
• Deliver target marketing, service update notices, and promotional offers based on your communication
• Complete security checks related to the use of our services
• Contact you by email or by the method selected in your preferences
How we use cookies
When you access our website, we place small data files on your computer or other device. These data files may be cookies, pixel tags, flash cookies, or other local storage given by your browser. The data collected helps us recognize you, your preferences, how you use our service, and for advertising. It also helps us process your order faster for your future visits to Rise.ca.How you can access or change your personal information
You can review and edit your personal information at any time by logging into your account and reviewing your account settings and profile. You can also close your account through your account page. If you close your Rise Gym Gear account, we will mark your account in our database as closed, but may retain personal information from your account to collect any information related to pending cases, troubleshooting problems, assist with any investigations, prevent fraud, enforce our User Agreements, or take other actions as required or permitted by law.
Mobile Terms of Service
Rise
Last updated: April 2, 2022
The Rise mobile message service (the "Service") is operated by Rise (“Rise”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Rise’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Rise through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Rise. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18778991447 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Rise mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18778991447 or email us here. We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.